Privacy Policy

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bststores, Inc and/or its affiliates (“bststores”, "we”, “us”, “our”) are the services provider and operator of bststores. bststores refers to Doba.com, bststores Direct application and mobile website, and other services as described in the bststores Terms and Conditions (collectively, the “Services”). bststores values the protection of personal information and privacy of our users (“user” or “you”). When you use the Services, we may collect and access your personal information. This Privacy Policy is intended to inform you of how we collect, store, use, and share such information, as well as the ways we provide you to access, update, control, and protect such information.

Data Controller: bststores, Inc is the controller of any personal information processed in connection with this Privacy Policy.

We encourage you to carefully read and review the privacy policies of any third parties you access prior to submitting any personal information.

We have chosen to use plain language to ensure that you fully understand this privacy policy and to make an educated decision on how to move forward. If you do not agree with this privacy policy, your request to use our Service will be revoked.

1. Our Commitment to Your Protection

Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used. To make this Privacy Policy easy to find, we make it available from our footer navigation that is found on every page of our website. When you register with bststores, we ask you for personal information. This information is used to process your orders, conduct account verifications, and communicate with you about the status of your orders. The email address you provide will be used to send you newsletters you automatically subscribe to during registration, as well as messages about special offers, promotional announcements, and customer satisfaction surveys. Occasionally, we will send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the newsletters or other announcements, simply unsubscribe by clicking the unsubscribe links and following the page instructions.

2. The Information We Collect

We collect your personal information in order to provide and continually improve our products and services.

Information You Give Us

You choose to give us certain information when using the Services. This information includes, but is not limited to:

• Account Registration Information

When you create an account with bststores, we may collect certain information about you, such as:

• First and last name
• Unique identifiers (such as username and password)
• Phone number
• Email address
• Business information (name, address, telephone number, website, EIN, etc.)

Once you register, you will be able to review and change this information at any time just by logging in to your bststores account. It is your responsibility to ensure that your account details are kept up to date.

• Payment and Purchase Information

If you make any purchases from bststores, we will need to process your payment and purchase information. The exact personal information collected and used will vary depending on the payment method. This information includes, but is not limited to:

• Billing address
• Credit or debit card information
• Alternative payment information (Wire Transfer, PrePay, PayPal, Payoneer, etc.)
• Retail site URL or marketplace name
• Shipping account information
• bststores Direct Order Information

After an order is placed, the order confirmation page will be used for tracking your order’s shipment, requesting a return/refund, or reviewing the order information. It is suggested to bookmark or save this page for future access. Please do not share your order confirmation page or any other page(s) regarding your order details such as the return and refund information, shipping details, etc. with any third party. If such a page is shared with a third party, the third party will have full access to your order’s information.

• Other Information

If you contact bststores's Customer Care team, we do collect the information you give us during the interaction. All interactions are stored and recorded, and may be used to monitor customer satisfaction or for training purposes to ensure high-quality service.

Information from Other Sources

Examples of information we collect from other sources include, but are not limited to:

• Other users of the Services may provide information regarding you or your business when contacting bststores's Customer Care team.
• When you register with bststores, through a third-party platform such as Shopify, Big Commerce, etc. you are agreeing that your information may be shared from the platform to bststores. Information that may be shared with bststores through third-party registration includes but is not limited to customer identification, first and last name, email address, or phone number.
• We may collect information about you from third-party services, such as advertising partners, data and analytics providers.
• If your personal information is disclosed to the public by yourself, or appears in legal news reports, government information disclosure and/or other public channels, we may collect such information.

Information We Collect Automatically

We, or authorized third parties, automatically collect certain information from you when you use the Services, even if you do not have an account. This information includes, but is not limited to:

• Usage Information

We collect all information about your service usage activity. This includes, but is not limited to how often the Service is utilized (i.e. the month, day, and time you log in; features you have previously and are currently using, searching and clicking) and how you interact with other users of the Services (i.e. users you connect and interact with, the month, date and time of your exchanges, and number of messages you both send and receive).

• Device Information

We collect certain information about the device you use to access the Services, such as the unique device identifier, IP address, MAC address, user agent, mobile carrier, time zone settings, model of your device, the device system, system language, network type, device ID (including IMEI, Android ID or IDFA), your screen resolution and operating system, application and file names and types, audio settings and connected audio devices.

We may also collect information about your device to diagnose application performance, including battery life, load time, latency time, frame rate, or technical diagnostic information.

• Cookies and Cached Images and Files

Cookies are small text files that are stored on your device by us to ensure that the Service is running properly to be easily accessed and used. Cookies usually contain identifiers, site names, and a string of numbers and characters. Our websites, online services, interactive applications, email, and other services may use cookies and cached images and files. This information is generally treated as non-personal information as they do not contain any of your personally identifiable information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by the laws of the countries concerned. We follow the laws of the countries concerned.

We and our partners use cookies and cached images and files to better understand the use of Services on your device, how often you use the Services, events that occur within the Services, cumulative usage, performance data, and where the Services are accessed. We and our partners use cookies and cached images and files to analyze trends, administer the site, track site usage behavior, and collect demographic information about our user base as a whole. We may cooperate with third parties to display ads on our websites or to manage our ads on other websites. Our third-party partners may use cookies and cached images and files to show ads based on your browsing history and interests.

We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can also clear all the cookies saved on your device through the “Settings” option in your web browser and the “Settings” option within the Doba Direct application. You can choose not to be tracked and opt out from ads based on interests (if applicable) by deleting all cookies or resetting your web browser entirely (clearing cookies and cached images and files).

3. Device Permissions

When you are using the bststores Direct application, we may obtain the following permissions from you. You can refuse to grant such permissions, or revoke the permissions previously granted in the settings menu on your device. Refusing or revoking such permissions may not affect your use of other functions of the bststores Direct application.

• Access to device storage.
• Access to photos on your device.
• Access to the internet (cellular or/and Wi-Fi).
• Sending you notifications.

4. How Your Information is Used

The primary use of your personal information, other than directly in connection with a purchase, is to efficiently provide you with personalized, relevant information. We may use your registration information to send you updates regarding new features or other offers of interest and to address customer service needs or requests.

The information collected is used for:

• Administering your account to provide our services and features.
• Personalizing our service and user experience.
• Processing payments.
• Enforcing our Terms and Conditions.
• Sending promotional materials from us or on behalf of our affiliates and trusted third parties.
• Processing, shipping, and completing the delivery of orders.
• Understanding, diagnosing, troubleshooting, and fixing issues with the Services.
• Improving our service and developing new features.
• Preventing, detecting, and fighting fraud and/or other illegal or unauthorized activities.
• Complying with legal requirements.
• Assisting law enforcement.
• Any additional purposes disclosed to you at the time we collect your information or pursuant to your consent.

5. Types of Bststores Communication

• Special Offers and Updates

We send all new members a welcome email to verify their password and username. Established members will occasionally receive information on products, services, special deals, and newsletters. Out of respect for the privacy of our users, we present the option to not receive these types of communications. We also send all registrants special offers and updates regarding our services. If you are a former customer, you will continue to receive special offers and updates regarding our services. To discontinue receiving communication from Doba, you may unsubscribe at any time.

• Newsletters

If a user wishes to subscribe to our newsletter, we ask for contact information such as first and last name along with their email address. Out of respect for our user’s privacy, we provide a way to opt out of receiving bststores newsletters.

• Service Announcements and Notifications

If there is any change to our service that directly affects our users such as site maintenance, we will notify all users via email. Service announcements or notifications generally do not have an opt-out option. If you are a former customer and no longer wish to receive service announcements and notifications, you will need to deactivate your account entirely. These announcements and notifications are for site usage ability for our users and not for promotional use.

• Customer Service

    Bststores communicates with users on a daily basis through instant messaging, email, and phone to provide high-quality support for users that have questions or experience issues with service usage or offered features.

• Other

During the registration process, we collect phone information so that we may contact you for account management purposes. We will also call you throughout the duration of your trial or service to provide answers to any questions, as well as to offer additional promotions only available via phone. We or our authorized marketing partners, may periodically contact you for the purposes of improving our services by asking you to answer questionnaires, complete satisfaction surveys, or by offering you other services that we feel you may benefit from.

6. How Your Information is Shared

Doba will not share your personal information provided in connection with membership registration or purchases without your knowledge and consent as described in this Privacy Policy or as may be required by law, or to protect the rights or property of Doba. Information submitted by you online (such as information about products you purchase utilizing the Services, your first and last name, address, phone number, and email address) may be shared with companies with which we have a commercial relationship, including companies through which you reached Doba. For example, if you make a purchase with us because of a special offer made through another site acting as a distributor of our products, in that circumstance you will be considered their customer as well. We may also share information about you (including first and last name, address, email address, and phone number) with our marketing partners and/or other companies with whom we have a commercial relationship so they may contact you about information and services that we feel you would benefit from.

In order to provide evaluation, analysis, or other business services, we may also share your non-personal information with third parties. For example, we may use aggregated data to help partners (e.g., advertising service providers) understand the effectiveness, feedback, and usage trends of their services.

In the event that you elect to register or log in to Doba utilizing a third-party account (such as Facebook, Google, etc.), we may collect, store, and utilize your personal information within the scope of your authorization. We warrant that we shall process your personal information in strict accordance with our Terms and Conditions and all applicable laws and regulations. You are advised to thoroughly review the third party’s privacy policy and user agreement. Should you refuse the collection, utilization, or transmission of your personal information by the third party in the provision of services, it may result in your inability to utilize our services and features.

7. How Your Information is Transferred

We will not transfer your personal information to any company, organization, or individual without obtaining your explicit consent.

We will not, unless required by law, transfer your payment information to any other party. However, if you choose to use a credit/debit/prepaid card to pay for your orders, your card information will be transferred to a third-party card payment service provider, for payment processing purposes only. In this case, your card information will be subject to the third-party’s privacy policy as well.

In the event of a merger, acquisition or bankruptcy liquidation, asset transfer, and other related transaction, if a personal information transfer is involved, we will require the new entity or organization holding your personal information to continue to be bound by this Privacy Policy through an agreement or other appropriate measures, and we will require such subject to take confidentiality and security measures of a degree no less than the requirements of this privacy policy to process personal information.